Selling Policy – Genotis.xyz | Home Short Film Kit
At Genotis.xyz, we are committed to providing a seamless and secure shopping experience for all customers purchasing our Home Short Film Kit. Below, you’ll find our detailed Selling Policy, covering orders, payments, shipping, returns, and customer support.
1. Order & Payment Policy
✅ Order Process:
-
- Customers can easily place orders through our official website: Genotis.xyz.
- Once an order is placed, you will receive a confirmation email with your order details.
✅ Payment Methods:
We accept secure online payments, including:
-
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay & Google Pay
All transactions are encrypted and secured to protect customer information.
2. Shipping & Delivery Policy
✅ Fast & Reliable Shipping:
-
- We offer nationwide and international shipping to deliver your Home Short Film Kit quickly and securely.
- Orders are processed within 24-48 hours after confirmation.
✅ Estimated Delivery Time:
-
- USA: 3-7 business days
- International: 7-14 business days (depending on location)
✅ Tracking Information:
Once your order has shipped, you will receive a tracking number via email to monitor your delivery status.
3. Return & Refund Policy
✅ Hassle-Free Returns:
-
- If you’re not satisfied with your Home Short Film Kit, you can request a return within 14 days of receiving your order.
- Items must be unused and in original packaging for a full refund or exchange.
✅ Refund Process:
-
- Once we receive your return, refunds will be processed within 5-7 business days.
- Refunds are credited to the original payment method.
For return requests, please contact us at info@genotis.xyz.
4. Customer Support
Our team is available 24/7 to assist with any inquiries related to your order, shipping, or product use.
📍 Address: 112 N Chestnut St, Lafayette, LA 70501, USA
📞 Phone: (620) 221-1397
📧 Email: info@genotis.xyz
For the best Home Short Film Kit, trust Genotis.xyz—where creativity meets convenience! 🎬✨